HOME: Customer Service : Return Materials Authorization (RMA) Request Form

MicroLite Series Protective Eyewear

Return Materials Authorization (RMA) Request

This form is for customers who purchased from AttenuTech / Barrieronline.com. If you purchased from an Authorized Dealer, contact the Dealer for return instructions.

15 Day Satisfaction Guarantee
AttenuTech / Barrieronline.com offers a 15 day return policy for eyewear refunds or exchanges. If you are not completely satisfied, or wish to exchange for a different model, or if our laboratory committed an error on your prescription, submit this RMA request within 15 days of your purchase. All returns for refund or exchange are subject to a 25% restocking fee.

Warranty
MicroLite protective eyewear is warranted for one year from the date of sale to be free of defects due to materials and workmanship. The warranty does not cover damage caused by misuse, dropping, user caused scratches, accidents or loss. Customers must request an RMA number from AttenuTech / Barrieronline.com prior to returning a product for repair or replacement. Our customer service department will respond with an RMA number or futher explanation within two business days.

PRESCRIPTION SALES ARE FINAL: AttenuTech / Barrieronline.com is not responsible for prescriptions submitted incorrectly by the customer.

Do not return a product without an RMA number.

INCOMPLETE OR INVALID INFORMATION WILL VOID YOUR RMA REQUEST.
(All fields are required, unless otherwise specified.)
Customer Name:
Address 1:
Address 2 (Optional):
City:
State:
Zip Code:
Phone:
E-mail:
Date of Purchase:
(If you did not purchase from AttenuTech / Barrieronline.com, contact your Authorized Dealer for return instructions)
Prescription Name:
(if applicable)
(If prescription, please provide the name on prescription.)
Invoice Number: (5 digit number)
Model Number:
Reason for Return:
Applicant Name (if different from Customer Name):
 

Our company name reflects our commitment to developing and incorporating high performance attenuation technologies in products that shield and protect you in high risk surgical environments. AttenuTech products are available online at the familiar web site www.barrieronline.com and also at www.attenutech.com

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