If you have any questions or suggestions concerning AttenuTech® MicroLite® Series protective eyewear or AttenuTech radiation reducing gloves, we are anxious to hear from you and ready to be of service.
www.barrieronline.com is available online 24 hours per day, 365 days per year for convenient web orders and inquiries.
You can also reach us via phone, email, fax or regular mail. Our knowledgeable support staff is committed to quick response and your complete satisfaction.
Warranty and Repair Instructions: Return Materials Authorization (RMA) Required |
15 Day Satisfaction Guarantee
Upon receipt of your AttenuTech product, please check your order carefully. AttenuTech and Barrieronline.com offer a 15 day return policy for credit, refunds or exchanges:
- If you are not completely satisfied with your MicroLite® Eyewear, or wish to exchange for a different model, or if our laboratory committed an error on your prescription.
- AttenuTech® Glove boxes are intact, unopened, and in resellable condition and you require a different size, credit or refund.
You must submit a return materials authorization (RMA) request form within 15 days of your purchase for exchange, refund or credit. Do not return a product without an RMA number. All returns for credit, refund or exchange are subject to a 25% restocking fee.
Warranty
MicroLite protective eyewear is warranted for one year from the date of sale to be free of defects due to materials and workmanship. The warranty does not cover damage caused by misuse, dropping, user caused scratches, accidents or loss. Customers must request an RMA number from AttenuTech prior to returning a product for repair or replacement.
PRESCRIPTION SALES ARE FINAL: AttenuTech and Barrieronline.com are not responsible for prescriptions submitted incorrectly by the customer.
Do not return a product without an RMA number.
Submit your RMA Request online
Download the faxable RMA REQUEST FORM in PDF
Our customer service department will respond with an RMA number or futher explanation within two business days. If you did not purchase your MicroLite eyewear from AttenuTech/Barrieronline.com, contact your Authorized Dealer for return instructions. |
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Radiation Protection